Terms & Conditions

Returns & Refunds

Thank you for shopping at Studio Beau.

If you are not completely satisfied with your purchase, we’re here to help.

You have 14 calendar days to return an item from the date you received it. To be eligible for a refund, your item must be unused and in the same condition that you received it.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Unless it was our mistake, you will be responsible for paying for your own shipping costs for returning your item. Unfortunately, shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Shipping

All items in stock will ship within 2-3 business days from the date of payment. All preorder items will be shipped within 30 days from the date of payment.

Our charges are determined by your shipping location  and shipping method selected, excluding applicable sales tax.

 All returns should be mailed to:

 

Studio Beau

Northgate House

7 High Street

Bridgnorth

WV16 4DB

Contact Us

Please email us at studio_beau@icloud.com if you have any questions on how to return your item.